Makerist AR FAQs

Downloading the MakeristAR app

What is MakeristAR?

"With MakeristAR * you can transfer patterns onto the fabric with your mobile phone without paper. All you need is your smartphone, the printed reference anchor and a Makerist customer account registered to your email address.

The MakeristAR app is currently only available for iPhones. You can download the app for free from your app store.

To test MakeristAR, we have saved a few free patterns in the app for you. You can find all other MakeristAR-compatible patterns here (LINK). After purchasing a MakeristAR-compatible pattern, it is automatically stored in the app. "

Where can I download the MakeristAR app?

You can find our MakeristAR app here in the App Store.

Is the MakeristAR app free?

"The MakeristAR app can be downloaded free of charge. So that you can try MakeristAR first, we have saved a few free patterns for you in the app.

You can find MakeristAR-compatible patterns available for purchase in our online shop here. If you have already bought a pattern and would like to have the AR version it will cost you an additional $3.00. If you choose the additional AR version when you buy an ebook, you only pay $2.50 on top of the regular ebook price. It is not possible to purchase an AR version without the accompany PDF pattern & tutorial."

I have an iPad but no iPhone. Can I still use the app?

You can use the app via an iPad as the transfer of the AR cutting patterns works like an iPhone. At the moment the app is only optimized for the iPhone screen so there may be some issues using the app with an iPad. We are working to adapt the app for iPad screens as well as android devices, and ask for your patience.

I have an old iPhone. Which software version (iOS) is the app available in?

The app can be downloaded from all iPhones with a software version from iOS 12.0 or higher. You can check which iOS version you are using in your settings under General -> Info. You should have at least an iPhone 5s (with the exception of an iPhone 5c) or a newer iPhone.

I can't see the MakeristAR app in the app store, where can I find it?

If you cannot see the app in the App Store, it is unfortunately not available for your software or iOS version. Please check if there is an open update available for your iPhone. You can find this in your settings.

Logging in to MakeristAR

How can I register or log in to the app?

"You must be registered with Makerist.com in order to use the app. If you are not yet registered, please do so here.

For iOS

Download the app on your iPhone.
Tap the MakeristAR icon to open the app.
Tap Sign In.
Type in the email you used to register with Makerist. We will send you an emai with a Magic Link you use to log in.
Go to your email inbox on your iPhone and click the link. You will then be automatically returned to the app.
That's it! You're successfully logged in and can use the app!

Why haven't I received a login email?

You need an active account at www.makerist.com to be able to log in to the MakeristAR app. To log in to the app, enter the same email address that you use for your Makerist account.

If the login e-mail still did not arrive in your mailbox, please check your spam folder.

Buying AR patterns

How much does a pattern for the MakeristAR app cost?

If you buy a new pattern in the shop and are also interested in the AR version, you pay the regular ebook price + $2.50. If you only decide on an AR pattern after purchasing a regular e-book, you can purchase it for $3.00 in the "My Makerist" portal on our site.

Can I transfer the ebooks I have already purchased from Makerist to the app?

Have a look in the "My Makerist" section to see whether any patterns you have already purchased are AR-capable. You can upgrade ebooks to AR for $3.00 if there is an AR version for it.

Can I transfer every eBook at Makerist to the MakeristAR app?

You can only use patterns in MakeristAR that have been adapted for Augmented Reality by their designers. If a pattern you love isn't available yet in AR, please let us and the designer know!

Where can I see my AR pattern purchases?

You can see your purchases in your customer profile as well as in the app. If you don't see any purchases there, check whether the email address for your Makerist account and the app match.

I don't see any AR patterns in the app. What can I do?

If you see a white screen when starting the app, it may be because you do not have a Makerist account at the email address you provided. It is important that you sign in with the same email address that you use for your Makerist account. Only with a paired Makerist.com account will you see our AR-Freebooks and your AR purchases on the start screen.

Transferring Your Patterns

I don't see any AR patterns in the app. What can I do?

Where can I find the anchor?

You can find our anchor here. When printing the anchor, please make sure that you print it out in the actual sizes. It is best to measure again after printing to make sure the anchor is 15x15 cm/5.9x5.9" We recommend a somewhat firmer paper for printing out the anchor, so you can use it several times and avoid creases in the paper.

I don't see any AR patterns in the app. What can I do?

How can I transfer a pattern to my fabric?

Once the app is open, click on the pattern you want to transfer.
Select your size in the size overview.
Click 'download all' to download all pattern pieces in your desired size
Place the reference anchor on the fabric.
Click on the pattern piece that you want to transfer.
The pattern piece is now displayed on your smartphone screen. Align your smartphone over the fabric so that the reference anchor always remains visible on the screen.
Use a marking aid (e.g. tailors chalk or a fabric marker) to transfer the pattern onto the fabric.
Transfer piece by piece until the entire pattern is traced onto your fabric.

Hints:

The app shows you the cutting contours on the screen and anchors the pattern. If you pan left and right, the cutting outline will stay anchored. Please always make sure that the anchor is always clearly visible on the screen.
The seam allowance included and how the pattern piece has to be cut (in the fabric break or similar) can be found in the information.
It is advisable to initially only transfer the cutting contour with the app in dotted lines and then to connect everything together. "

It's difficult to only have one hand free when tracing off the patterns - what can I do?

If you want to have both hands free to transfer the pattern, a small tripod may help you. You can attach the tripod to the table edge, for example, and then clamp your mobile phone in the holder.

Error messages / Feature Requests

When will the app be available for Android?

MakeristAR will initially only be available for iOS. We are currently working on an Android version. Once we are sure the app functions correctly on android devices we will launch in the Google Play Store as well.

What should I do if I encounter errors while using the app?

"We have tested the app and all of its functions on many different devices but every device type and system requirements is a little bit different and errors cannot be 100% ruled out.

If you run into problems while using MakeristAR, please contact our customer service: hello@makerist.com. In order to help you as quickly as possible, please provide us with the following information: - Your e-mail address registered with Makerist - Which device and what iOS version you are using - Describe exactly where and when the error occurs and, if applicable, the error message that is displayed

Will I be able to watch my Makerist video courses in the app?

"At the moment the app is only designed for the digital transfer of sewing patterns.We are aware that many customers would also like additional functions for the app, such as viewing our courses offline. We will check step by step to what extent MakeristAR can be expanded, but our focus is initially on a technically smooth transfer of sewing patterns"

I have suggestions for improvement. Whom can I contact?

Your opinion is important to us! We always look forward to your suggestions for improvement in order to continuously improve. You are welcome to share your opinion with us via our feedback survey or contact our customer service directly.

ALL SEWING PATTERNS

AR T&C's

ABOUT MAKERISTAR